I recently ordered two CDs from the US company CD Baby, and got this cosy email back today:

Rob -Thanks for your order with CD Baby!Your CDs have been gently taken from our CD Baby shelves with
sterilized contamination-free gloves and placed onto a satin pillow. A team of 50 employees inspected your CDs and polished them to make
sure they were in the best possible condition before mailing.
Our packing specialist from Japan lit a candle and a hush fell over
the crowd as he put your CDs into the finest gold-lined box that money
can buy.
We all had a wonderful celebration afterwards and the whole party
marched down the street to the post office where the entire town of
Portland waved “Bon Voyage!” to your package, on its way to you, in
our private CD Baby jet on this day, Wednesday, July 16th.
I hope you had a wonderful time shopping at CD Baby. We sure did.
Your picture is on our wall as “Customer of the Year.” We’re all
exhausted but can’t wait for you to come back to CDBABY.COM!!
Thank you, thank you, thank you!
Sigh…
–
Derek Sivers, president, CD Baby
the little store with the best new independent music
It brought a smile to my face……
20/07/2008 at 06:01 pm
Love it!
I might even show this to work!!!!
23/07/2008 at 11:49 am
Excellent!